Inside My Head show number 42
Ever had to deal with really bad customers? In today’s show I share one story of a bad customer I’ve had to deal with. I talk a little about what other companies have done with their bad customers, and attempt to define exactly what a “bad customer” is.
Share your bad customer stories with a comment on this page, and I will include it in my next Inside My Head show.
Today’s Haiku of Frustration is called: “Too Needy”
Get your very own copy of Haiku of Frustration: Wage Slave, in a pocket sized book, or a download to your computer. Enjoy 98 Haiku of Frustration about working at a retail job, and the misery it breeds.
Here are the links to the articles/blogs I mentioned in today’s show:
Best Buy fires customers.
Sprint fires customers too.
Fire your bad customers.
Music by:
The Divine Madness, with a song called “Dust”.
and music by:
Pablo Perez, with a song called “Customer Service”.
and music by:
Rebecca Haviland, with a song called “Sleep”.
…so much more to do before I can go to sleep tonight….
Standard Podcast [23:45m]:
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Note: I just realized right now (Jan seventeen, 2008), that I had completely screwed up the numbering of the shows almost immediately after NaPodPoMo ended. I have fixed this now in the blog, but, have no idea what number I stated belonged to what show in the actual podcasts. Oops!
This is why I don’t run cash registers.